Flying Through Crisis. MH370: Lessons in Crisis Communications by David Kirkham & Krishnamoorthy Muthaly
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It is rare to come across a book that presents an analysis of real events in such a coherent and positive way. The difficulties Malaysian airlines faced are addressed by two crisis communications professionals resulting in a book which is a must read for all students and practitioners of crisis management. If your organisation is ever faced with a crisis this is one book you will have wished you had read.
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