The Control Theory Manager by William Glasser, M.D.

The Control Theory Manager by William Glasser, M.D. from in category

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Title: The Control Theory Manager

Author: William Glasser, M.D.

Category: Business & Management

ISBN: 9780062031075

Publisher: HarperCollins Publishers LLC (US) (HarperCollins e-books)

File Size: 1.94 MB

Format: EPUB (e-book)

DRM: Applied (Requires eSentral Reader App)

(price excluding 0% GST)

Synopsis

Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.

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