In Driving Operational Excellence, we’ve put together a potpourri of Lean, Six Sigma and Operational Excellence topics to give an overview of what can be achieved with these types of strategies. We’ve categorized them under four headings: Strategy, Methodology, General Tools and Specific Tools, with a closing section on the future of business and continuous improvement. We’ve also covered the subject matter in a way that is appealing to both experts and initiates alike. Best of all, we’ve made it interesting to read, provide concrete, real-life working examples, and at times – even made it a bit humorous. Some of the topics you will see inside our book include: What is Lean? Value Realization Methodology Strategy Development Continuous Improvement Daily Management Change Management Project Selection Waste Value Stream Mapping Voice of the customer Lean Accounting